Real-time 24/7 support | 10Gbps.io - dedicated servers with 10 Gbps ports | 10Gbps.io - dedicated servers with 10 Gbps ports

Real-time support
24/7 with slack logo

We pride ourselves on exceptional customer support and 24x7 technical support over email and phone is available as a standard to all of our customers. We don’t divide our willingness to help you into levels based on the colour of various metals.

If you’re experiencing some unexpected issues or need help with the configuration of your system, we’re always here to help.

Some of our customers prefer real-time communication and found that support over email wasn’t flexible enough. That is why we have decided to implement a third channel using our trusted tool Slack.

Get #Slack support
Slack conversation

How to get support on Slack?

  • icon plusClick Add to plan and fill in the request form.
  • icon emailWe will send you an invite to your private Slack channel.
  • icon bubbleYou can communicate with us 24/7 in real-time on your phone, desktop or through a browser.
Plan price 200

if your monthly plan is under $3000/month

  • Private channel on #Slack
  • 24x7 real-time support
Add to plan
Plan price free

if your monthly plan is above $3000/month

  • Private channel on #Slack
  • 24x7 real-time support
Add to plan